Terms of Sales
General conditions of sale of “Lecharmedesviolettes . com”
These general conditions of sale (GTC) govern the contractual relationship between the company "Le charme des violets", hereinafter referred to as "the seller" and any buyer, hereinafter referred to as "the customer", making a purchase remotely. on the “Lecharmedesviolettes.com” website , hereinafter referred to as “the site”.
Le charme des violettes is a retail trade specializing in antiques and works of art (hereinafter referred to as "products") and is responsible for selling them to the customer via its site.
The products offered for sale on the site are described in a precise and exhaustive manner. The seller undertakes to provide products that comply with the standards in force in Belgium.
The prices of the products are indicated in euros. The seller reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the prices in force at the time of the validation of the order.
The customer can place his order on the site by following the ordering process. Before confirming his order, the customer can check the details of it and its total price and correct any errors. The validation of the order implies acceptance of the GCS and the prices of the products. The seller confirms the order by email.
Payment is made online by credit card or via Paypal. Payments are secure. The order will be processed and shipped after receipt of payment.
The products are delivered by Mondial Relay to the relay point closest to the address indicated by the customer when ordering. The seller undertakes to deliver the products as soon as possible. Delivery times may vary depending on the products ordered and the destination. The sale price includes delivery costs up to 30 kg for Belgium and Luxembourg and up to 5 kg for France and the Netherlands. For other countries, delivery costs are the responsibility of the customer and are indicated when ordering.
7. Return and refund
The customer has a period of 3 days to report that he is not satisfied with the object and that he wishes to return it, explaining the reasons. The customer has 14 days to return the products that do not suit him. Products must be returned in their original packaging and in perfect condition. After receipt and inspection, the seller will refund the price of the returned products, excluding delivery costs, within 14 days of receipt of the returned products.
8. Personal data
The seller collects the customer's personal data necessary to process the order. These data are not passed on to third parties. The customer has a right of access, rectification and deletion of his personal data.
9. Intellectual Property
The content of the site, in particular the images, texts and logos, is protected by intellectual property law. Any unauthorized reproduction or use of the content of the site is prohibited.
Any dispute relating to the GCS and the use of the site will be subject to Belgian law. In the event of a dispute, the customer may refer to the competent court. The seller undertakes to seek an amicable solution before any legal action.
By accepting the GCS and placing an order on the site, the customer acknowledges having read and accepted all of these general conditions of sale.