shipping system

The delivery method and possible costs vary depending on the country of destination and the weight of the item. I tried to find the most economical, most practical and least CO2 impact solutions.

1. Free shipping for buyer

For Belgium and Luxembourg, delivery is completely free and is included in the sale price. The price displayed is therefore net and without extra charge for shipments to these 2 countries.

For France and the Netherlands, delivery is completely free and included in the sale price for items weighing less than 5 kg . For items weighing more than 5 kg, a delivery rate applies for these 2 countries.

Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system (notification by email and/or SMS as soon as the package is made available in the Point Relais ® , delivery of the package against signature, Guarantee in the event of loss or damage of €25 incl. VAT (including shipping costs) .

I will select the relay point closest to the delivery address that you have encoded. Delivery takes on average 3 to 14 days. For any specific requests, send me an email to info@lecharmedesviolettes.com and I will respond as soon as possible.

2. Delivery at the buyer's expense

Delivery costs are added on the payment page.

For France and the Netherlands, delivery costs will only be charged for items weighing more than 5 kg . Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system, which allows you to benefit from the lowest prices.

For Spain and Portugal , a delivery rate applies. Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system, which allows you to benefit from the lowest prices.

For Germany, Austria and Italy , a delivery rate applies. Delivery is made to your home by Mondial Relay with a tracking system.

For all other countries , a delivery rate applies. Delivery is provided by BPost under the Economy system (without tracking) or Standard (with tracking) depending on the buyer's choice during checkout.

Any customs fees remain your responsibility , whatever the amount. Indeed, it is up to you to find out about the applicable customs fees according to the legislation in force in the country of delivery.

For any other situation not provided for in the prices, the delivery conditions will be determined by mutual agreement with the buyer. To do this, simply contact me at the email address info@lecharmedesviolettes.com.

Thank you for your understanding.