shipping system

The method of delivery and any costs vary according to the country of destination and the weight of the object. I tried to find the most economical, practical and least CO2-impacting solutions.

1. Free shipping for buyer

For Belgium and Luxembourg, delivery is totally free and is included in the sale price. The displayed price is therefore net and without supplement for shipments to these 2 countries.

For France and the Netherlands, delivery is totally free and included in the sale price for items weighing less than 5 kg . For items over 5 kg, a delivery rate applies for these 2 countries.

Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system (notification by email and/or SMS as soon as the package is available in the Point Relais ® , delivery of the package against signature, guarantee in the event of loss or damage of 25 € including tax (shipping costs included) .

I will select the relay point closest to the delivery address you have entered. Delivery takes an average of 3 to 14 days. For any specific request, send me an e-mail at info@lecharmedesviolettes.com and I will answer you as soon as possible.

2. Delivery to be borne by the buyer

Delivery charges are added on the payment page.

For France and the Netherlands, delivery costs will only be charged for items weighing more than 5 kg . Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system, which allows you to benefit from the lowest prices.

For Spain and Portugal , a delivery rate applies. Delivery is made to the Point Relais ® closest to you , by Mondial Relay with a tracking system, which allows you to benefit from the lowest prices.

For Germany, Austria and Italy , a delivery rate applies. Delivery is made to your home by Mondial Relay with a tracking system.

For all other countries , a delivery rate applies. The delivery is ensured by BPost under the Economy system, without follow-up taking into account the high rate of this one, unless otherwise arranged between the buyer and the seller.

Any customs fees are always your responsibility , regardless of the amount. Indeed, it is your responsibility to find out about the applicable customs fees according to the legislation in force in the country of delivery.

For any other situation not provided for in the prices, the delivery conditions will be determined by mutual agreement with the buyer. To do this, simply contact me at the email address info@lecharmedesviolettes.com.

Thank you for your understanding.